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Hardware
Support |
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Brightco Gold support package: |
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Brightco Bronze support package: |
Brightco has multiple options including hardware support for multiple architectures including Sun Microsystems & HP Support.
Brightco Support understands that each organization is different and has its own unique set of business and technology challenges. Our customized service solutions
are designed around your requirements and budget. From a simple depot repair to an onsite engineer deployed to solve complex threats to your mission-critical
environment, Brightco Support has the experience and expertise to make technology work for you.
Get the hardware support package that is right for your environment
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Mission Critical systems environment
► One dedicated Hardware support
engineer
► On-site technical support
► 4 hour response time
► 24x7x4: Anytime, Any day or night.
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Basic System Support
► On-site technical support
► 4 hour response time
► 8x5x4: Monday to Friday 8:00 AM
to 5:00 PM PST.
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Brightco Silver support package: |
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Business Critical systems environment
► One dedicated Hardware support engineer
► On-site technical support
► 4 hour response time
► 24x5x4: Monday to Friday.
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