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BRIGHT PEOPLE, SERVICE & TECHNOLOGY | |
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06.19.2006. Acquisition, Brightco technology acquired sbizhosting.com  
03.10.2006. Development Center, Brightco Technology setup its development center in India. | |
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| Managed Support Services |  |
Brightco Unix Admin Support |  |
Brightco Network Support |
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At Brightco Technology, We have a proven production method which joins
bright people, service and technology to meet the high expectations of our enterprise customers. Our Managed Services leverage economies of scale, expertise and automated operations that add value across organizational functions and provide benefits over and above cost reduction such as higher SLAs, reduced deployment times, regulatory compliance, and better alignment of IT functions with business goals
Brightco Managed Support Services are configured to meet your specific application requirements. They include complete hardware and software monitoring and maintenance, backed by Brightco's certified engineers and technicians, who are on-site 24-hours-a-day, 365-days-a-year to ensure proactive management and responsive service. Our customers rely on us for a managed support services in which Brightco Technology, in addition to placing skilled personnel, will also assign a Account Manager who will visit the customer's project manager ,review project objectives, asses project progress and manage on-site Brightco's technical team.
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Full Unix administration as well as part-time Unix admin support for special projects as they arise. ► Dedicated primary and secondary Unix Admin assigned to work with you on an ongoing basis ► Proactive Monitoring of disk space, memory/processor utilization, performance counters, services and processes. ► 24/7 availability with guaranteed response time. ► Backup and overflow support for your Unix admin team. ► Onsite and offsite flexibility. ► Tape Backup & Restore
► O/S, patches & third party
software installation and upgrades.
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Full network administration as well as part-time Network admin support for special projects as they arise. ► Dedicated primary and secondary Network Admin assigned to work with you on an ongoing basis ► Proactive Monitoring of Router, Firewall, Load balancer and switch utilization and performance counters. ► 24/7 availability with guaranteed response time. ► Backup and overflow support for your Network admin team. ► Onsite and offsite flexibility. ► IOS, patches & third party software installation and upgrades. ► Security reviews
& recommendation. | ||
| Brightco DBA Support | Brightco Desktop/Helpdesk Support | |||
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Full Database administration as well as part-time support for special projects as they arise. ► Dedicated primary and secondary Database Admin assigned to work with you on an ongoing basis ► Proactive monitoring of table space,, memory/processor utilization, performance counters, services and processes. ► 24/7 availability with guaranteed response time. ► Backup and overflow support for your Database admin team. ► Onsite and offsite flexibility. ► Space management and capacity planning ► Backup and recovery planning and execution
► Database, patches & third
party software installation and upgrades. |
Full Desktop support or part-time helpdesk/Desktop support for special projects as they arise. ► Dedicated primary and secondary Desktop Admin assigned to work with you on an ongoing basis ► Hardware and software fixes efficiently with minimum disruption ► Backup and overflow support for your Desktop admin team. ► Resolving & recording service requests, ► Hardware replenishment and management of assets
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